Heartcore Outdoors Shipping Policy
At Heartcore Outdoors, we strive to provide an exceptional shopping experience for our customers, ensuring that our products are delivered safely and promptly. Below are the details of our shipping policy:
Processing Time
- **Order Processing**: Orders are typically processed within 2-3 business days. Please note that processing times may vary during peak seasons or promotional periods.
- **Custom Orders**: For custom orders, processing times may be extended. Specific timelines will be communicated at the time of order placement.
Shipping Methods and Delivery Times
- **Standard Shipping**: Delivery within 5-7 business days after order processing.
- **Expedited Shipping**: Delivery within 2-3 business days after order processing.
- **Overnight Shipping**: Next business day delivery after order processing.
Please note that delivery times may vary depending on your location and unforeseen circumstances beyond our control, such as weather conditions or carrier delays.
Shipping Rates
- Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as your delivery location.
- Free standard shipping is available for orders over $100 within the contiguous United States.
International Shipping
- We currently do not offer international shipping. Please check back with us in the future as we expand our shipping options.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through the carrier's website or directly through our website.
Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories.
- Certain items may be restricted from shipping to specific locations due to regulations.
Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence. We will work with you to resolve the issue promptly.
- If your order is lost in transit, please contact us as soon as possible so we can initiate a claim with the carrier and arrange for a replacement.
Contact Information
For any questions or concerns regarding our shipping policy, please contact our customer service team at [email protected] or call us at (555) 123-4567.
Heartcore Outdoors Terms of Service
Introduction
Welcome to Heartcore Outdoors. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
Use of Our Services
- **Eligibility**: You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are of legal age to form a binding contract.
- **Account Registration**: You may be required to create an account to access certain features. You agree to provide accurate and complete information and to update your information as necessary. You are responsible for maintaining the confidentiality of your account and password.
Orders and Payments
- **Order Acceptance**: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in product descriptions or pricing.
- **Pricing**: Prices are subject to change without notice. We strive to ensure the accuracy of all prices, but errors may occur. In the event of a pricing error, we will contact you to confirm the correct price before processing your order.
- **Payment Methods**: We accept various payment methods, including credit/debit cards and PayPal. Payment must be made in full at the time of purchase.
Returns and Refunds
- **Return Policy**: We offer a 30-day return policy on most items. Items must be returned in their original condition with proof of purchase. Custom or personalized items are non-returnable.
- **Refunds**: Refunds will be processed within 7-10 business days of receiving the returned item. Refunds will be issued to the original payment method.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Heartcore Outdoors or its licensors and is protected by intellectual property laws. You may not use any content without our express written permission.
Limitation of Liability
To the maximum extent permitted by law, Heartcore Outdoors shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at Info@heartcoreoutdoors.com.